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Terms and Conditions

1. definitions

In this document the following words shall have the following meanings:
1.1 “Agreement” means these Terms and Conditions together with the terms of any applicable Specification Document;
1.2 “Customer” means the organisation or person who purchases goods and services from the Supplier;
1.3 “Intellectual Property Rights” means all patents, registered and unregistered designs, copyright, trade marks, know-how and all other forms of intellectual property wherever in the world enforceable;
1.4 “Specification Document” means a statement of work, quotation or other similar document describing the goods and services to be provided by the Supplier;
1.5 “Supplier” means Managed Information Technologies Ltd, trading as ‘Beaver Group’

2. general

2.1 These Terms and Conditions shall apply to all contracts for the supply of goods and services by the Supplier to the Customer.
2.2 Before the commencement of the services the Supplier shall submit to the Customer a Specification Document which shall specify the goods and services to be supplied and the price payable. The Customer shall notify the Supplier immediately if the Customer does not agree with the contents of the Specification Document. All Specification Documents shall be subject to these Terms and Conditions.
2.3 The Supplier shall use all reasonable endeavours to complete the services within estimated time frames but shall not be responsible for delays from third parties or the Customer which delay the performance of any services.
2.4 The Supplier will seek the Customer’s permission to actively promote or publicise any project for marketing or sales activities.

3. price & payment

3.1 The price for the supply of goods and services are as set out in the Specification Document. The Supplier shall invoice the Customer
3.2 Final payment will be due no later than 90 days after the start of the project, unless otherwise stated. The Supplier shall be entitled to charge interest on overdue invoices from the date when payment becomes due from day to day until the date of payment at a rate of 4.5% per annum above the base rate of the Bank of England. In the event that the Customer’s procedures require that an invoice be submitted against a purchase order to payment, the Customer shall be responsible for issuing such purchase order before the goods and services are supplied.
3.3 Where the Customer has more than one invoice outstanding, any payment made by the Customer to the Supplier shall be allocated to the oldest outstanding invoice unless specifically agreed in writing by the Supplier.

4. specification of the goods

All goods shall be required only to conform to the specification in the Specification Document. For the avoidance of doubt no description, specification or illustration contained in any product pamphlet or other sales or marketing literature of the Supplier and no representation written or oral, correspondence or statement shall form part of the contract.

5. delivery

5.1 The date of delivery specified by the Supplier is an estimate only. Time for delivery shall not be of the essence of the contract and the Supplier shall not be liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the goods.
5.2 All risk in the goods shall pass to the Customer upon delivery.
5.3 Any and all web servicesmay be terminated if payment is not received in full within the terms provided. Notice may or may not be given, at the discretion of the Supplier.

6. title

6.1 Title in the Goods shall not pass to the Customer until the Supplier has been paid in full for the Goods, with the following exceptions for code-based projects.
6.2 Any custom programming/source code or programming for source code utilised in or developed for the production of deliverables for the Customer shall remain the property of the Supplier and may be used for other projects or sold to other parties at the Supplier’s discretion. Once the satisfaction letter has been signed and full payment has been received and cleared through the Supplier’s bank account the front-end project deliverables as provided in the Supplier’s Specification document will become the property of the Customer. The Customer shall have a non-exclusive non-transferable licence to use custom programming/source code or programming for source code utilised in or for such deliverables but only in respect of operation/modification or development of the web-site or other deliverables and not for any other purpose including without limitation assignment of such licence or sub-licensing. If the project is Internet based then it will be transferred to the Customer’s domain name and web space. If the project is of some other type then it will be handed over to the Customer.
6.3 Any artwork, images, or text supplied and/or designed by Beaver Group on behalf of the customer, will remain the property of Beaver Group and/or its suppliers unless otherwise agreed in writing. A licence for use of the copyright material is granted to the customer solely for the project defined in the scope or request and not for any other purpose. The customer may request in writing from Beaver Group, the necessary permission to use materials (for which Beaver Group holds the copyright) in forms other than for which it was originally supplied, and Beaver Group may, at its discretion, grant this and may charge for the additional usage. Such permission must be obtained in writing before any of the aforesaid artwork, images, text, or other data is used. Any software, code, plugin or other third party material used in a web or digital project remains the property of the creator and any ongoing licence fees or fees for upgrades are the responsibility of the client, not Beaver Group. By supplying images, text, or any other data to Beaver Group, the customer grants Beaver Group permission to use this material freely in the pursuit of the design.

7. customer’s obligations

7.1 To enable the Supplier to perform its obligations under this Agreement the Customer shall:
7.1.1 co-operate with the Supplier;
7.1.2 provide the Supplier with any information reasonably required by the Supplier;
7.1.3 obtain all necessary permissions and consents which may be required before the commencement of the services; and
7.1.4 comply with such other requirements as may be set out in the Specification Document or otherwise agreed between the parties.
7.2 The Customer shall be liable to compensate the Supplier for any expenses incurred by the Supplier as a result of the Customer’s failure to comply with Clause 7.1.
7.3 Without prejudice to any other rights to which the Supplier may be entitled, in the event that the Customer unlawfully terminates or cancels the goods and services agreed to in the Specification Document, the Customer shall be required to pay to the Supplier as agreed damages and not as a penalty the full amount of any third party costs to which the Supplier has committed and in respect of cancellations on less than five working days’ written notice the full amount of the goods and services contracted for as set out in the Specification Document, and the Customer agrees this is a genuine pre-estimate of the Supplier’s losses in such a case. For the avoidance of doubt, the Customer’s failure to comply with any obligations under Clause 7.1 shall be deemed to be a cancellation of the goods and services and subject to the payment of the damages set out in this Clause.
7.4 In the event that the Customer or any third party, not being a sub-contractor of the Supplier, shall omit or commit anything which prevents or delays the Supplier from undertaking or complying with any of its obligations under this Agreement, then the Supplier shall notify the Customer as soon as possible and:
7.4.1 the Supplier shall have no liability in respect of any delay to the completion of any project;
7.4.2 if applicable, the timetable for the project will be modified accordingly;
7.4.3 the Supplier shall notify the Customer at the same time if it intends to make any claim for additional costs.

8. alterations to the specification document

8.1 The parties may at any time mutually agree upon and execute new Specification Documents. Any alterations in the scope of goods and/or services to be provided under this Agreement shall be set out in the Specification Document, which shall reflect the changed goods and/or services and price and any other terms agreed between the parties.
8.2 The Customer may at any time request alterations to the Specification Document by notice in writing to the Supplier. On receipt of the request for alterations the Supplier shall, within 5 working days or such other period as may be agreed between the parties, advise the Customer by notice in writing of the effect of such alterations, if any, on the price and any other terms already agreed between the parties.
8.3 Where the Supplier gives written notice to the Customer agreeing to perform any alterations on terms different to those already agreed between the parties, the Customer shall, within 5 working days of receipt of such notice or such other period as may be agreed between the parties, advise the Supplier by notice in writing whether or not it wishes the alterations to proceed.
8.4 Where the Supplier gives written notice to the Customer agreeing to perform alterations on terms different to those already agreed between the parties, and the Customer confirms in writing that it wishes the alterations to proceed on those terms, the Specification document shall be amended to reflect such alterations and thereafter the Supplier shall perform this Agreement upon the basis of such amended terms.

9. warranty

9.1 The Supplier warrants that as from the date of delivery for a period of , ER IOD the goods and all their component parts, where applicable, are free from any defects in design, workmanship, construction or materials.
9.2 The Supplier warrants that the services performed under this Agreement shall be performed using reasonable skill and care, and of a quality conforming to generally accepted industry standards and practices.
9.3 Except as expressly stated in this Agreement, all warranties whether express or implied, by operation of law or otherwise, are hereby excluded in relation to the goods and services to be provided by the Supplier.

10. indemnification

The Customer shall indemnify the Supplier against all claims, costs and expenses which the Supplier may incur and which arise, directly or indirectly, from the Customer’s breach of any of its obligations under this Agreement, including any claims brought against the Supplier alleging that any goods and/or services provided by the Supplier in accordance with the Specification Document infringes a patent, copyright or trade secret or other similar right of a third party.

11. limitation of liability

11.1 Except in respect of death or personal injury due to negligence for which no limit applies, the entire liability of the Supplier to the Customer in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the price paid by the Customer to which the claim relates.
11.2 In no event shall the Supplier be liable to the Customer for any loss of business, loss of opportunity or loss of profits or for any other indirect or consequential loss or damage whatsoever. This shall apply even where such a loss was reasonably foreseeable or the Supplier had been made aware of the possibility of the Customer incurring such a loss.
11.3 Nothing in these Terms and Conditions shall exclude or limit the Supplier’s liability for death or personal injury resulting from the Supplier’s negligence or that of its employees, agents or sub-contractors.

12. termination

Either party may terminate this Agreement forthwith by notice in writing to the other if:
12.1 the other party commits a material breach of this Agreement and, in the case of a breach capable of being remedied, fails to remedy it within 30 calendar days of being given written notice from the other party to do so;
12.2 the other party commits a material breach of this Agreement which cannot be remedied under any circumstances;
12.3 the other party passes a resolution for winding up (other than for the purpose of solvent amalgamation or reconstruction), or a court of competent jurisdiction makes an order to that effect;
12.4 the other party ceases to carry on its business or substantially the whole of its business; or
12.5 the other party is declared insolvent, or convenes a meeting of or makes or proposes to make any arrangement or composition with its creditors; or a liquidator, receiver, administrative receiver, manager, trustee or similar officer is appointed over any of its assets.

13. intellectual property rights

All Intellectual Property Rights produced from or arising as a result of the performance of this Agreement shall, so far as not already vested, become the absolute property of the Supplier, and the Customer shall do all that is reasonably necessary to ensure that such rights vest in the Supplier by the execution of appropriate instruments or the making of agreements with third parties.

14. force majeure

Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, the act or omission of government, highway authorities or any telecommunications carrier, operator or administration or other competent authority, or the delay or failure in manufacture, production, or supply by third parties of equipment or services, and the party shall be entitled to a reasonable extension of its obligations after notifying the other party of the nature and extent of such events.

15. independent contractors

The Supplier and the Customer are contractors independent of each other, and neither has the authority to bind the other to any third party or act in any way as the representative of the other, unless otherwise expressly agreed to in writing by both parties. The Supplier may, in addition to its own employees, engage sub-contractors to provide all or part of the services being provided to the Customer and such engagement shall not relieve the Supplier of its obligations under this Agreement or any applicable Specification Document.

16. assignment

The Customer shall not be entitled to assign its rights or obligations or delegate its duties under this Agreement without the prior written consent of the Supplier.

17. severability

If any provision of this Agreement is held invalid, illegal or unenforceable for any reason by any Court of competent jurisdiction such provision shall be severed and the remainder of the provisions herein shall continue in full force and effect as if this Agreement had been agreed with the invalid illegal or unenforceable provision eliminated.

18. waiver

The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions of this Agreement.

19. notices

Any notice to be given by either party to the other may be served by email, fax, personal service or by post to the address of the other party given in the Specification Document or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent, if sent by fax shall be deemed to be served on receipt of an error free transmission report, if given by letter shall be deemed to have been served at the time at which the letter was delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post.

20. entire agreement

This Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written. Unless expressly provided elsewhere in this Agreement, this Agreement may be varied only by a document signed by both parties.

21. no third parties

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

22. governing law & jurisdiction

This Agreement shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Beaver Group Data Security Policy / Privacy Notice 2018

On the 25th of May 2018 the European data protection legislation that replaces the existing 1995 EU Data Protection Directive will come into force. This Legislation is known as General Data Protection Regulation (GDPR).

GDPR strengthens the rights that individuals have regarding personal data relating to them and seeks to unify data protection laws across Europe, Regardless of where that data is processed.

Beaver Group Data Security Policy / Privacy Notice 2018

Where data has been uploaded by a client to a service operated by Beaver Group – such as signage.ninja, Beaver Group will act as a Data Processor and the user/company who uploaded the data will be considered as the Data Controller.
Beaver Group directly conduct the majority of data processing activities required to provide our services. However, we do engage some third-party vendors to assist in supporting these services. Each vendor goes through a selection process to ensure it has the required technical expertise and can deliver the appropriate level of security and privacy.

Beaver Group as a Data Controller

Where data has been provided to Beaver Group to perform a function of the business or provide a service to a client, Beaver Group will act as the Data Controller. For example, staff records for tax purposes.

Lawful Basis for holding data

The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever you process personal data:

(a) Consent​: the individual has given clear consent for you to process their personal data for a specific purpose.
(b) Contract​: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.
(c) Legal obligation​: the processing is necessary for you to comply with the law (not including contractual obligations).
(d) Vital interests​: the processing is necessary to protect someone’s life.
(e) Public task​: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
(f) Legitimate interests​: the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.)

With regards to the business operations of Beaver Group, data such as staff information is held in accordance with the Consent basis. In some regards, Beaver Group may also have a legal obligation to hold certain information on the staff.
In working with our clients, Beaver Group is under Contract to perform a function requested and data may be provided to perform this function (such as setting up a user account on behalf of a client).
Consent may also have been provided by individual users of Beaver Group services, such as through the set up of logins for CMS systems.

What information does Beaver Group hold which the GDPR applies to?

Personal data
The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data or online identifier, reflecting changes in technology and the way organisations collect information about people.
The GDPR applies to both automated personal data and to manual filing systems where personal data are accessible according to specific criteria. This could include chronologically ordered sets of manual records containing personal data. Personal data that has been pseudonymised – eg key-coded – can fall within the scope of the GDPR depending on how difficult it is to attribute the pseudonym to a particular individual.

Data Breach and Data Protection

Beaver Group will endeavour to secure data with reasonable measures, such as secure passwords and logins, to prevent unauthorised access. Where data is stored by Beaver Group,
only those with access via a Beaver Group login (usually linked to their Google Account) will have access.
The Google Accounts require 2-step verification and are also managed by the company using the Google Domain controls. These are also under the Google GDPR policy.
Under GDPR it is the responsibility of the data controller (the Beaver Group client) to report a data breach to the Information Commission although Beaver Group, as the data processor, will assist in the breach notification.

Data Deletion

Users of Beaver Group systems can delete their data, via the functionality of the CMS services, at any time. When Beaver Group receives a complete deletion instruction (such as a written request), Beaver Group will delete the relevant data from all of its systems.
In some cases a temporary backup may remain, which will then be deleted once new backups are created.

CMS BOILERPLATE TERMS

In accordance with the rules and regulations on General Data Protection Regulation (GDPR), please see the below:
– Any personal information (such as name, email) is provided with the lawful basis of consent of the individual, to Beaver Group
– Personal information collected and stored is for the purpose of access to the CMS system and its use
– Under the regulations of the GDPR, an individual has rights to their personal information. This can be accessed through the user account or upon request by the individual to Beaver Group.
– User information is stored within the CMS system and can be accessed, rectified or erased.

– These terms constitute the right to inform, required under the GDPR For further information, please visit the Information Commissioner’s Office resource:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

info@beaver.group
01920 483232